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Orders are processed within 1-2 business days (excluding weekends and public holidays). You will receive an email confirmation once your order has been dispatched.
We offer flat-rate shipping across New Zealand for $10. Orders over $50 qualify for free shipping.
We use New Zealand Couriers for all our shipments. Estimated delivery times are
Once your order has been dispatched, you will receive an email with tracking information so you can monitor its journey.
Please note, we do not ship to PO Boxes. Additionally, we are currently unable to ship to offshore islands, including the Chatham Islands.
We do not currently offer international shipping.
Due to the nature of our product (food item), we do not accept returns for change of mind. However, if your order arrives damaged or faulty, please contact us as soon as possible with your order number and photos of the affected item. We will assess each case individually and work to resolve the issue promptly.
If we request the return of a faulty product for analysis, we will cover the return shipping cost.
For any shipping, return, or order inquiries, please reach out to us via our contact page: sidecarmayo.nz/get-in-touch/
